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Our charity ships through Endicia. But our insurance was cancelled (the only insurance available through Endicia) because, according to U-Pic, they paid out something like $2200 and only received about $1600 in payments from us.

So, if you pay $1000 for car insurance and your car is totalled, they cancel you? The Post Office just lost a $1000 set of books we mailed. With no insurance, we are out $1000. For more than a year now, we have had to ship without insurance.

The Post Office also lost a $500 set of books. Why would anyone need insurance, if they pay more to the insurance company than the claim.

U-Pic's explanation was that they need to make a profit off of every customer. We will need to switch to, which owns Endicia, but uses a different insurer.

This person wrote the review because of poor customer service at U Pic. Reviewer claimed that he or she lost $1500 and wants U Pic to offer any options to resolve the issue.

The most disappointing in user's experience was company practices. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by U Pic u-pic shipping insurance for you to read. This information may help you with your purchase decision.

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Agoura Hills, California, United States #1268888


UPDATE: Customer was cancelled from our program back in 2014. After this review was posted he decided to reach out to us to see what his options were.

There are a number of alternate insurance providers that this customer can use to cover his packages. We are under the impression that, after the phone call, the customer now knows that he can obtain the coverage he needs. In regards to his above post, this customer did not have the equivalent of ‘you total your car, they cancel you.’ He had the equivalent of multiple, repeated accidents that put his account at a claim rate that far exceeds the average claim rate for a company. Additionally, all of this customers claims that he submitted documents for were paid.

U-PIC has offered coverage for hundreds of thousands of shippers over our 27 year history. Unfortunately, a website named ‘’ will probably not feature many positive reviews or positive experiences that the overwhelming majority of our customers experience.

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